Gambling should always be fun. bajeeh provides every player with the tools, resources, and support needed to keep gaming enjoyable, safe, and within healthy limits.
At bajeeh, we believe that gambling is a form of entertainment — not a way to earn income, solve financial problems, or escape personal difficulties. When it remains in that context, it can be genuinely enjoyable. Our job is to make sure every player in Dhaka, Chittagong, Sylhet, and across Bangladesh has the tools to keep it that way.
This page outlines our responsible gaming policies, the practical tools we put in your hands, the warning signs of problem gambling to watch for, and the support channels available to you around the clock. Please read it carefully — your wellbeing matters to us far more than any single bet.
Never bet money you cannot afford to lose. Never chase losses. Set a budget before you start, and stick to it regardless of the outcome of any session.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit into your bajeeh account.
Time-Out
Take a short break from the platform for 24 hours, 7 days, or 30 days — instantly, with one request.
Self-Exclusion
Permanently or temporarily exclude yourself from bajeeh. We will enforce this and never market to you during the exclusion period.
Activity History
Review your full session history, win/loss records, and total spending at any time from your account dashboard.
Reality Checks
Enable timed pop-up reminders that show how long you have been playing and how much you have wagered in the current session.
24/7 Support
Our support team is available around the clock to assist with any responsible gaming request, no questions asked.
bajeeh puts a comprehensive suite of player protection tools directly in your hands. You do not need to wait for an agent or submit a formal request for most of these — they are accessible from within your account settings. Here is a full breakdown of each tool and how to use it.
Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, the platform will automatically decline any further deposit attempts until the period resets. Limit increases take 7 days to activate (a cooling-off period), but reductions take effect immediately. This asymmetric design is intentional — it gives you a real safety net, not just an illusion of one.
Loss Limits
Separate from deposit limits, loss limits cap how much you can lose within a set time period. If your net losses reach the threshold you have defined, your account will be restricted from placing further bets until the period ends. This is one of the most effective tools for preventing session escalation.
Session Time Limits
Set a maximum continuous playing time per session. When your limit is reached, bajeeh will log you out automatically and display a summary of your session activity. You can set limits from as short as 30 minutes up to a maximum of 8 hours per session. A mandatory 10-minute cooling period applies before you can log back in after a limit-triggered logout.
Reality Checks
Reality checks are on-screen notifications that appear at intervals you define (e.g., every 30, 60, or 90 minutes). Each notification shows your net position for the session and asks if you wish to continue. You must actively confirm to keep playing, which creates a moment of deliberate reflection rather than passive continuation.
Time-Out (Short Break)
If you feel you need a short break, activate a time-out of 24 hours, 7 days, or 30 days. During a time-out your account is immediately suspended — you cannot log in, deposit, or place bets. Time-outs cannot be reversed early. You will not receive any promotional communications from bajeeh during your time-out period.
Self-Exclusion
Self-exclusion is a more serious, longer-term measure for players who feel their gambling has become a problem. You can self-exclude for a minimum of 6 months or permanently. During this period your account is fully suspended, all marketing is halted, and you cannot reverse the exclusion until the period has completely expired. To self-exclude, contact our support team at [email protected] — we will process your request within 24 hours and treat it with complete confidentiality.
There is no charge for using any responsible gaming tool on bajeeh. Reductions to limits and time-out activations take effect the moment you confirm them. bajeeh staff will never attempt to discourage you from using these features.
Problem gambling can develop gradually and is not always obvious, even to the person experiencing it. The following warning signs are recognised indicators that gambling may have moved beyond healthy entertainment. If you recognise any of these patterns in yourself or someone close to you, please reach out for help.
You do not need to wait until the situation is serious. Contact our support team at [email protected] immediately to activate self-exclusion or a time-out. Early intervention makes a significant difference.
If gambling is causing you or someone you know distress, financial difficulty, or relationship problems, please take action today. bajeeh's support team is available 24 hours a day, 7 days a week. All responsible gaming requests are handled with complete confidentiality and without judgment.
bajeeh Support — Available 24/7
Our responsible gaming team is available at all hours, including on weekends and public holidays such as Eid, Pohela Boishakh, and Victory Day. We respond to all responsible gaming emails within 24 hours and treat every request as a priority.
[email protected]All responsible gaming requests — including self-exclusion, time-out activation, and support enquiries — are handled in strict confidence by our dedicated team. Your privacy is fully protected. We will never share your information with third parties in connection with a responsible gaming request.
bajeeh takes the protection of minors extremely seriously. Our platform is strictly intended for adults aged 21 and above. We employ robust age verification procedures at the point of registration and during the KYC process to prevent underage access.
If you share a device with younger family members — children, siblings, or other relatives — we strongly encourage you to take the following precautions to prevent accidental access to bajeeh or any other gambling platform:
The vast majority of bajeeh players enjoy gambling as a recreational activity without any problems. These straightforward habits can help keep it that way and ensure your experience on the platform remains positive for the long term.
Set a Budget First
Decide exactly how much you are comfortable spending before you open the app. Treat it as entertainment spend — like a cinema ticket or a meal out.
Set a Time Limit
Decide in advance how long you will play. Use bajeeh's built-in session time limit feature to enforce it automatically so you do not need to rely on willpower alone.
Play Relaxed, Not Desperate
Only gamble when you are in a calm, positive mindset. Avoid gambling when stressed, upset, tired, or under the influence of alcohol or substances.
Accept That Losses Happen
All casino games and sports bets carry a house edge over the long run. Losses are a normal part of the experience. Never treat gambling as a reliable income source.
Take Regular Breaks
Step away from the screen between sessions. Prolonged play without breaks reduces judgment and increases the likelihood of impulsive decisions.
Know the Game Rules
Before wagering real money, understand how the game works, what the odds are, and what the return-to-player (RTP) rate is. Informed players make better decisions.
If it stops being fun, it is time to stop. Gambling is entertainment. The moment it starts feeling like an obligation, a way to solve problems, or a source of anxiety, use the bajeeh tools available to you or contact our support team right away.
Play Smart. Stay in Control.
bajeeh's responsible gaming tools are available to every player, free of charge, at all times. If you need help, our team is here 24/7. If you are ready to play — enjoy the games, play within your limits, and have fun. 21+ only.